Returns & Refunds

We stand behind every pair of 4GRIP socks. If your order isn't quite right, we're here to help.

For all returns, exchanges or refund enquiries, please email info@4grip.com.au with your name, order number and a brief description of your request. Our team will get back to you as soon as possible.

Every pair of 4GRIP socks is carefully inspected before it leaves us. If you receive an item with a manufacturing fault, we'll happily replace it. Please note that this does not cover damage caused by normal wear and tear, misuse or incorrect care.

Eligible for Returns

Items may be returned if they:

• Were purchased within the last 30 days

• Are unworn, unused and unwashed

• Are returned in their original packaging

• Include any original tags or labels

Refunds will be issued to your original payment method once your return has been received and approved.

Please note that original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer, including for exchanges.

Non-Returnable Items

The following items are not eligible for return or refund:

• Sale or clearance items

• Products purchased during promotional or sale events
  

If an item becomes unavailable after your order is placed during a promotional event, we'll automatically issue a full refund to your original payment method.