Shipping

We aim to dispatch all orders within 1–3 business days of purchase.

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Once your order has been packed and dispatched, you'll receive a confirmation email with your tracking details so you can follow your order every step of the way.

• Free standard shipping on all Australian orders over $55 AUD.

• Standard delivery typically arrives within 2–8 business days, depending on your location.

• Express Shipping is available at checkout for an additional charge.

Please note that delivery timeframes are estimates and may vary during peak periods, public holidays or due to carrier delays.

While we work hard to get your order to you as quickly as possible, delivery timeframes are provided by Australia Post and our shipping partners. Although delays are outside of our control, please contact us at info@4grip.com.au if your order hasn't arrived within the expected timeframe and we'll be happy to assist.

Returns & Refunds

We stand behind every pair of 4GRIP socks. If your order isn't quite right, we're here to help.

For all returns, exchanges or refund enquiries, please email info@4grip.com.au with your name, order number and a brief description of your request. Our team will get back to you as soon as possible.

Every pair of 4GRIP socks is carefully inspected before it leaves us. If you receive an item with a manufacturing fault, we'll happily replace it. Please note that this does not cover damage caused by normal wear and tear, misuse or incorrect care.

Eligible for Returns

Items may be returned if they:

• Were purchased within the last 30 days

• Are unworn, unused and unwashed

• Are returned in their original packaging

• Include any original tags or labels

Refunds will be issued to your original payment method once your return has been received and approved.

Please note that original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer, including for exchanges.

Non-Returnable Items

The following items are not eligible for return or refund:

• Sale or clearance items

• Products purchased during promotional or sale events
  

If an item becomes unavailable after your order is placed during a promotional event, we'll automatically issue a full refund to your original payment method.